Support

Questions about a timer, Apple Health or Tabata Pro? Most answers are below. If yours isn’t, email us. We reply within two business days.

Subscriptions

How do I cancel Tabata Pro?

Open Settings on your iPhone, tap your name, then Subscriptions, and choose Tabata. Cancel at least 24 hours before the renewal date. Deleting the app does not cancel the subscription.

I paid but Pro is locked.

Open Profile → Tabata Pro and tap Restore. Use the same Apple Account you bought with. If it still doesn’t unlock, email us with the date of purchase.

How do I get a refund?

Apple handles all payments and refunds. Request one at reportaproblem.apple.com.

Timers

What does the free version include?

Five free workouts with the Tabata, HIIT, Countdown and Stopwatch timers. AMRAP, EMOM, custom Interval and unlimited workouts come with Pro.

I can’t hear the voice cues.

Turn off silent mode and raise the volume. Then check that Voice Guidance is on in Profile → Workout Settings. Cues play over your music and lower it briefly.

The screen turns off mid-workout.

Turn on Keep Screen Awake in Profile → Workout Settings. It only applies while a workout is running.

Apple Health

What does Tabata read?

Steps, distance, heart rate, active energy and workouts, if you allow it. Tabata only reads this data and never writes to Apple Health.

How do I change access?

Open the Health app, tap your profile picture, then Apps → Tabata.

Reminders and data

How do I change the daily reminder?

Go to Profile → Workout Settings → Daily Reminder to turn it on or off and pick a time.

How do I delete my history?

Go to Profile → Workout Settings → Clear Workout History. This can’t be undone. See the Privacy Policy for more.